Order Fulfillment Services
With decades of 3PL experience, our entire team is dedicated to building order fulfillment solutions tailored to your specific business requirements.
You focus on the marketing, we'll take care of the logistics
ORDER MANAGEMENT
The PacMaster Order Management System is a funnel.
It’s a tool that helps manage multiple channels and tasks in one convenient place. Within our system the user interface is so simple and intuitive that anyone can navigate it with ease.
⦁ Unlimited Channel Integrations
⦁ Inventory Forecasting with Automatic Purchase Order Generation
⦁ Real Time Reporting and History
⦁ Complete OMS Feature Set: dropship routing, backorder management, etc.
⦁ Real Time Inventory Control
⦁ Simple Returns & Exchanges Flow Control
⦁ Upload your inventory with pictures
⦁ You can add flyers, coupons, letters, etc. to any order
⦁ Communicate with the warehouse manager, tech support and customer service all in one
spot
⦁ Create bundles and manufacture workflows
INVENTORY MANAGEMENT
PacMaster offers a meticulous inventory management system for eCommerce and distribution. We use location-based inventory control with customization for pallets, bins, floor, special storage and more.
RETURNS & EXCHANGES
PacMaster makes returns and exchanges a snap. Quickly initiate a return, establish the condition of the product, and send your customer the RMA. Exchange now or exchange upon receipt. We even handle returns for you.
DROPSHIP ORDERS
Send your customers order information by email. Emails include your packing-list and a shipping label if necessary. We also do drop-ship returns by allowing clients to manually create RMAs. Included is the ability to upload a CSV file for uploading orders in bulk.
Enjoy peace of mind with cloud-based order fulfillment
REVERSE LOGISTICS
Manually create RMA, including the ability to embed self-service returns and create return labels on demand or as inserts that get activated only if used.
PURCHASE ORDERS & REPLENISHMENTS
PacMaster uses Artificial Intelligence for inventory forecasting and purchase order automation. Monitor your inventory and track levels across all selling channels. PacMaster allows you to keep detailed records of inventory movement.
ADVANCED WAREHOUSING TECHNOLOGY
PacMaster is an order fulfillment company, so we built our systems to meet the specific industry pain points. We want to grow with you as you expand and that means creating a vast ecosystem of integrations. PacMaster now has 240+ Integrations available. Any client can request a new integration and every client gets access to it.
COMMUNICATION
Clients and their teams can collaborate with our fulfillment warehouse team through the communications wall. The Wall organizes conversations down to the topic and makes it easy to work together. Plus we integrate with email to make conversations fast and easy.
FBA INTEGRATION
Manage FBA inventory. Fulfill to Amazon warehouses integration Amazon Seller Central, Seller Advantage or Vendor Central in any country. Process Returns and FBA removal orders. Automate FBA multi-channel fulfillment, following priority fulfillment rules designed for your organization. Update Amazon orders and quantities for merchant fulfilled product updating tracking numbers, etc. Stay up to date on what to send, when and from where to send any orders, including those created outside of Amazon.
PacMaster automates order routing and supply chain decisions as much as possible. This coupled with automated Omni-channel integrations empowers retailers with very flexible modular logistics solutions. Being able to make on the fly decisions about filling order based on inventory availability plus the ability to create Purchase Orders and cross-dock the product for just in time fulfillment is crucial to maximizing efficiency.
PacMaster’s centralized Order Management System, Supply Management and Grid Fulfillment Architecture guarantees growth and success by reducing time spent in operations, eliminating errors and reducing inventory costs.